PanaHom Support

Need help with PanaHom? We're here for you.

Hours: Mon-Fri, 9:00 AM - 6:00 PM (KST)

Response time: Within 24 hours

Frequently Asked Questions

How do I pay rent?

Go to the Payments tab and tap "Upload Receipt." Take a photo or select an image of your payment receipt. Your landlord will verify the payment.

How do I split expenses with housemates?

Go to the Expenses tab and tap "Add Expense." Enter the amount and choose how to split it (equal, percentage, or custom). All housemates will be notified.

How do I join a property?

Ask your landlord for the property invite code. Go to Home and tap "Join Property," then enter the code.

How do I contact my landlord?

Use the Chat tab to send messages directly to your landlord and housemates in the property group chat.

How do I change the app language?

Go to Profile and use the Language selector. PanaHom supports English, Korean, Nepali, Hindi, Bengali, and Urdu.

How do I delete my account?

Visit our Account Deletion page for instructions on how to request account deletion.